Download and Install PrivateAccess for SanDisk Products

PrivateAccess encrypts and password protects files on SanDisk USB flash drives. Files in the private vault are encrypted. The vault is password protected.

Installing PrivateAccess software is NOT REQUIRED to use the USB Flash drive.
The USB drive can be used to store data without PrivateAccess.

PrivateAccess must be copied to a SanDisk USB Flash Drive connected to the computer before it can be installed.
Tech support cannot assist with forgotten passwords.
macOS APFS (Apple File System) is not supported.
Failure to Safe Eject the drive can result in data corruption and loss.

User Manual

Software Download

PrivateAccess for Windows (9MB)
PrivateAccess for macOS (15MB)
Third-Party Notices: Windows | macOS

Requirements

A SanDisk USB or iXpand USB flash drive is required to use PrivateAccess software.

Supported Operating Systems

Windows 11
Windows 10 32-bit & 64-bit

macOS 14 Sonoma
macOS 13 Ventura
macOS 12 Monterey

Install and Use

Answer ID 48005: Steps to Install and Use PrivateAccess on Windows
Answer ID 48052: Steps to Install and Use PrivateAccess on macOS
Answer ID 48049: Steps to Add Data to a Vault in PrivateAccess
Answer ID 48050: Steps to Backup and Restore PrivateAccess Vault Data

Answer ID 50695: This Application Only Runs on a SanDisk Flash Drive when Installing PrivateAccess
Answer ID 48050: Steps to Backup and Restore PrivateAccess Vault Data
Answer ID 49556: Steps to Update PrivateAccess Software on Windows and macOS Manually
Answer ID 16458: Consequences of an Unsafe USB Flash, Memory Card, and External Drive Removal
Answer ID 48013: Steps to Repair a Private Vault in PrivateAccess
Answer ID 49687: Steps to Collect PrivateAccess Debug Logs
Answer ID 48051: Steps to Uninstall and Remove PrivateAccess from a USB Flash Drive

Support Information and Download PrivateAccess for SanDisk Products

This article explains PrivateAccess: Support Information and Download.*END $DEFINE_ON $SHOWHIDE_ON $TOP_OF_PAGE

IMPORTANT: Please make sure to regularly and .

PrivateAccess is a fast, simple way to store and protect critical and sensitive files on SanDisk USB flash drives. Access to your private vault is protected by a personal password, and your files are automatically encrypted - so even if you share your drive or it becomes lost or stolen, access to your files are safe.

NOTE: PrivateAccess is a complimentary data encryption and password protection application. It is not required to use your iXpand devices, USB flash drives and portable SSDs as a storage device on macOS or Windows.

PrivateAccess Features
- Quicker start-up
- Improved password settings
- Faster encryption with multi-thread processing
- Encrypted backup and restore data stored in vault
- 128-bit encryption

CRITICAL:
- The "forgot password" option does not allow you to reset your password. Please keep your PrivateAccess vault password secure to ensure access to your vault.
- If the password cannot be remembered, with or without the password hint available, the files on the drive are not accessible and cannot be retrieved.
- PrivateAccess is not supported on APFS drives
- Ejecting a drive abruptly might result in data corruption and vault might not behave as expected.
- Formatting the drive will erase all data on the drive. Once the process begins, ALL THE DATA ON THE DRIVE WILL BE LOST!

PrivateAccess Application Download:
Download for Windows (9MB)
Download for macOS (15MB)

System Requirements
Windows 10 and Windows 11
macOS 10.15 Catalina (or later)*

*NOTE: PrivateAccess 6.3.10 (and earlier) for macOS is not compatible with macOS 13 Ventura. Please download the latest installer for PrivateAccess 6.3.12 (or later) and manually install the update to ensure proper operating system compatibility. Please see for details.